Specialized respiratory equipment for medically complex patients.
Support with respiratory equipment, oxygen, suction, mobility needs, and other essential medical equipment.
Serving the community since 1997. Adult, Pediatric & Neonatal respiratory expertise.
Redefining what HME can be
Unlike traditional HME providers that only deliver equipment, New Start is creating a fully integrated support model that combines advanced respiratory equipment, ventilator and tracheostomy expertise, clinical coordination, transition support, and patient independence training. Our goal is to become a preferred hospital-to-home partner for medically complex patients requiring safe discharge solutions and ongoing home-based support.
We are focused on building strategic partnerships with hospitals, managed care organizations, case managers, and healthcare systems to reduce readmissions, improve patient outcomes, and create sustainable long-term care pathways in the home setting.
Our vision is to redefine what HME can be by delivering not only equipment, but a complete continuum of support that empowers patients to live safely and independently at home while improving healthcare system efficiency and outcomes.
Why New Start HME
30+ year reputation
That matters enormously in healthcare.
Unique integrated model
Most HME companies cannot offer Congregate Living Health Facilities (CLHFs), home health, training, and transition pathways under one roof.
Mission-driven growth
Our organization has purpose beyond revenue.
Huge expansion runway
Regional growth, statewide expansion, payer contracts, national model potential.
Home Mechanical Ventilation is our Specialty
New Start Home Medical Equipment was started by the Pioneer of All Congregate Living Health Facilities, Mary Williams.
We have a team of highly experienced and skilled Respiratory Care Practitioners with Adult, Pediatric, and Neonatal acute-care experience. We have chosen to specialize in home mechanical ventilation and the associated equipment and supplies because of the great need to have highly specialized personnel providing these services in the home setting.
- Providing ventilator management services and education and training for Congregates since 1997.
- Over 100 years experience between 4 staff RTs.
- Instrumental in working with the BVNPT in establishing safe guidelines and educational requirements for LVNs to provide safe and effective ventilator management in the homecare setting.
- Custom tracheostomy tubes developed in collaboration with ENT physicians for our patients’ health and wellbeing.
Our 24/7 Promise
A Respiratory Care Practitioner on-call 365 days a year.
We’re at your home, if necessary, within two hours of your call.
Discharge Process At A Glance
Transition
Through a specified New Start HME representative, we interact with the Case Manager/Discharge Coordinator to plan the patient discharge in a safe and timely manner.
Equipment and Supplies
We deliver, set up, maintain, and repair all equipment. We coordinate supplies for our ventilator patients through relationships with pharmacy suppliers.
Training
We begin training in the acute care setting, continue training in the home, and provide written instructions appropriate to the equipment provided.
24-hour Support
A Respiratory Care Practitioner who takes your calls 24 hours a day, 7 days a week, 365 days a year.
A Family Member’s Checklist
- Identify your primary caregiver early — and make sure they complete New Start’s hands-on training before your loved one comes home.
- Ask for a demonstration of every device (ventilator, suction, oxygen) and practice it yourself until you feel confident.
- Save the 24/7 Respiratory Care on-call number in your phone and post it where everyone at home can see it.
- Confirm equipment, supplies, and a backup power plan are in place before the day of discharge.
What We Provide
Ventilators
- Respironics Trilogy Ventilator
- Trilogy Evo — 15-hour battery capability, portable, easy to use
- ASTRAL 100/150 — for adult and pediatric patients
- Breas Vivo 65 — quiet, reliable, easy to use
Respiratory Equipment
- ABM Respiratory Care BiWaze Automatic Cough Assist with superimposed oscillation
- Large Volume Compressors
- Suction Equipment (bedside and/or portable)
- Nebulizer Compressors
- Back-up Battery for Ventilator
- Tracheostomy Tubes & associated supplies
Coverage Area
- Los Angeles County
- Ventura County
- Santa Barbara
- Orange County
- Kern County
Accepted Payors
- Medicare
- Medi-Cal
- Valley Presbyterian
- Workers Compensation
- Private Insurance
- Private Pay
- HMOs
For CLHF Operators
Opening or operating a Congregate Living Health Facility? We are very familiar with licensing requirements and the ins and outs of insurance regarding Congregate Living Facilities, including IHO.
We will assist you in getting your facility ready for state licensing and inspect your facility to make sure everything is in place before inspection. We also perform tracheostomy tube changes for patients on our services as long as they are safe and stable.
Our Mission
We bring our experience to bear in the home care setting and work with our patients’ physicians, nurses, and practitioners in an effort to keep them healthy and vibrant while living in their own home.
Credentials & Coverage
- Accredited by The Joint Commission
- Licensed by the Department of Health to participate in Medicare and Medi-Cal programs
- Contracts with most insurance carriers — we encourage you to verify in-network status
When it comes to caring for your family member, you want the best.