Guiding Patients and Families Every Step Forward.
At New Start Health Enterprises, we specialize in high-acuity and medically complex care, including ventilator support, home health, rehabilitation, and independence training. We partner with families to provide expert guidance, long-term planning, and the support needed to transition from critical care to stability, independence, and quality of life.
Mission Statement
To deliver a structured continuum of skilled nursing, rehabilitation, and independence training that empowers medically complex patients to transition from hospital to home, regain autonomy, and achieve self-managed community living.
Vision Statement
A future where every medically complex individual—regardless of insurance status—has access to long-term care and rehabilitation and a clear, supported path to independent living and full reintegration into the community if possible.
Our Unique Philosophy
New Start Congregate Living Health Facilities (CLHFs) is unmatched in its success and quality of service. The New Start model is based on the belief that, no matter the level of injury, every alert, physically disabled individual is ABLE to achieve independence with or without family support if there is the environment and opportunity of time to learn and practice the necessary life skills before going home.
We don’t just place patients—we guide them through the entire journey from critical care to independence.
New Start realizes people need time to recover and engage in their community in order to prepare to regain a full, productive and satisfying quality of life. New Start offers this in the most private, least restrictive manner possible while receiving expert 24-hour skilled nursing care and a complete gamut of integrated therapy services.
Your 5-Stage Care Model
A continuum of care for medically complex individuals — from Day 1 in the hospital through long-term independence at home. The earlier we connect, the more options stay open.
Hospitalization → Transition → New Start CLHFs → Rehabilitation → Home Health
1. Hospitalization (Acute Care)
- Emergency stabilization following catastrophic injury or illness (stroke, spinal cord injury, brain injury, complex medical crisis)
- ICU and acute medical care provided by hospital teams
- Hospital rehabilitation typically lasts 1–3 months — the critical window for families and case managers to evaluate long-term options
- Day 1 is the most powerful moment to plan — reaching out while the patient is still in the hospital keeps the most options open for recovery, long-term care, and the journey home.
Goal: Stabilize medically and begin long-term planning from Day 1.
2. Transition (Hospital to Continued Care)
- Discharge planning and referral coordination
- Communication between the hospital, family, insurance, and New Start
- Home Medical Equipment (HME) services begin here and continue all the way home
- Focus on building a path toward home — not toward another facility or nursing home
Goal: Move the patient safely from hospital into a setting that supports recovery and long-term independence.
3. New Start CLHFs (Independent Training Centers)
- 24/7 skilled nursing — higher acuity than a Skilled Nursing Facility (SNF)
- Ventilator and respiratory support, complex medical management
- 100-Day Skilled Nursing Program where recovery begins
- Long-term care planning for patients who need more than 100 days — a continued plan, not a discharge to another facility
- Extended stay up to 18 months for those who need it
- Family education and guidance throughout
Goal: Deliver high-acuity care and a long-term plan that keeps every patient moving toward home.
Extended stay, when home isn’t the next step yet. Beyond the initial 100-day skilled nursing and rehabilitation window, residents can remain with us for an extended stay of up to 18 months in our second-phase Independent Training Centers program, or move into longer-term care. The goal is the same either way: the time and support to return home safely, instead of being discharged before they’re ready.
4. Rehabilitation
- Wheelchair evaluation and mobility support
- Strength, function, and ADL (activities of daily living) training
- Independence and life-skills training
- Community resources and access to transportation
Goal: Rebuild function, confidence, and independence for life beyond the facility.
5. Home Health & Continued Support
- Home health services on discharge from New Start
- Continued HME (Home Medical Equipment) support
- Continued rehabilitation resources at home
- Discharge-home planning is a major part of what we do
Goal: Independent living at home — with the same continuity of care that started on Day 1.
Core Values
1. Dignity in Recovery
We believe every patient deserves to heal in an environment that honors their humanity, independence, and potential.
2. Continuity of Care
Recovery does not end at discharge. We are committed to seamless, long-term support across every stage—from hospital to home.
3. Clinical Excellence
We deliver high-quality skilled nursing and rehabilitation grounded in best practices, accountability, and measurable outcomes.
4. Independence First
Every decision we make is guided by one goal: helping patients achieve the highest level of self-managed living possible.
5. Equity in Access
We advocate for and provide care regardless of insurance status, ensuring underserved populations—especially Medi-Cal patients—have a real path to recovery.
6. Innovation in Care Delivery
We challenge traditional models by building scalable, forward-thinking solutions that close gaps in the healthcare system.
7. Family & Community Integration
Recovery is stronger when connected. We actively involve families and prepare patients for meaningful reintegration into their communities.
Why New Start CLHFs?
When our clients move home they are capable of taking a shared responsibility in the family unit. We believe this is an essential ingredient for families to live and thrive successfully together following a catastrophic event.
Don’t wait to call us. The earlier we can connect with you the sooner we can help you plan your pathway HOME.
We work with all INSURANCE and ADVOCATE for YOU
We are UNIQUE and UNMATCHED in long term success
We give you our total COMMITMENT and we expect YOURS
INDEPENDENCE… A Game Changer
Your Choice for THE NEXT STEP can be Life-Changing.
James
New Start CLHFs — Independent Training Centers (ITC)
ITC Admission: 8 months post-injury • Moved to Freedom To Live: 12 months later
James, in his twenties, c5 quadriplegic. Like many, his discharge option after acute rehab was a nursing home. James was fortunate, his family petitioned their insurance to utilize his 100-day SN benefit for the New Start Independent Training Centers. James received full rehabilitative and holistic therapy and care that made it possible to move independently to Freedom To Live less than 2 years following his injury.
This patient’s name, age, and specific dates have been changed to protect privacy.
Are you being discharged home too early? New Start CLHFs Independent Training Centers is your next step before going home.
Whether you are a family, a referring provider, a payer, or a potential partner, we welcome the conversation.