Privacy Policy
Last updated: June 26, 2026.
New Start Health Enterprises (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this website (newstarthealthenterprises.com), how we use it, and your rights regarding it.
What We Collect
When you submit a contact or referral form on this site, we collect the information you provide, which may include your name, email address, phone number, the name of your facility or organization, the patient name or initials, and any details you share about the patient’s needs or your inquiry. We also collect standard server log information (IP address, browser type, pages visited) for security and analytics purposes.
How We Use It
We use the information you submit solely to respond to your inquiry, coordinate placement or referrals for medically complex patients, and provide the services you request. We do not sell, rent, or share your information with third parties for marketing purposes.
Cookies and Analytics
This website may use cookies to remember your preferences and analyze traffic. You can disable cookies in your browser settings. We do not use cookies to collect personally identifiable information.
Service Providers and Third Parties
We may share information with service providers who help us operate our website, communicate with patients and families, and deliver care. Categories of service providers include website hosting, email delivery, form processing, analytics, and electronic health record systems. These providers are contractually limited to using your information only for the services they perform for us.
Data Retention and Security
We retain form submissions only as long as needed to respond to your inquiry and meet legal obligations. We use industry-standard safeguards to protect the information stored on this website.
Children’s Privacy
This website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Your California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights regarding the personal information we collect:
- Right to Know: Request the categories and specific pieces of personal information we have collected about you.
- Right to Delete: Request deletion of your personal information, subject to legal exceptions including healthcare record retention.
- Right to Correct: Request that we correct inaccurate personal information we maintain about you.
- Right to Limit Use of Sensitive Personal Information: Direct us to limit the use of sensitive personal information to specific purposes.
- Right to Opt-Out: We do not sell or share personal information for cross-context behavioral advertising.
- Right to Non-Discrimination: We will not deny services, charge different prices, or provide a different level of service because you exercised any of these rights.
To exercise these rights, contact us at [email protected] or 818-606-1611. We will respond within 45 days as required by law.
HIPAA and Protected Health Information
If you share protected health information (PHI) through this website on behalf of a patient, we will handle it in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws. This website is not a substitute for direct, secure communication with our clinical team. For sensitive medical information, please call us at 818-606-1611 instead of submitting it through the website. PHI provided to our clinical operations is governed by HIPAA and our separate Notice of Privacy Practices, available upon request.
Contact
Questions about this policy or our handling of your information? Contact us:
New Start Health Enterprises
10318 Laramie Ave
Chatsworth, CA 91311
Phone: 818-606-1611
Email: [email protected]
We may update this policy from time to time. The “Last updated” date at the top reflects the latest version.